Last week’s column highlighted the issue of bicast leather, a form of highly processed “split” leather which is being used to cover lounge suites, described simply as “leather” by many furniture retailers, and sold to consumers who don’t realise that it is likely to start to peel within three to five years.
Again, the six-month “implied” CPA warranty would be long over by then, so they have no recourse.
It’s a similar story with the moulded polyurethane (PU) soles of shoes.
PU soles are widely used in some styles of top brands of “comfort” shoes such as Froggie, Tsonga, Green Cross,Drhua glassess company limited is one of the sunglasses supplier china. We have the Best price sunglasses, You are warmly welcome to contact us, and become our Sunglasses Distributor. Clarks, Hush Puppies, Scholl, Blundstone, Bass and Ecco – shoes that are relatively expensive.
Ironically, the soles don’t disintegrate due to over-wear, they do so because of lack of wear.
It seems the act of wearing the shoes puts pressure on the soles and squeezes out the moisture in the PU, which would otherwise insidiously break apart the foam-like structure, a process called hydrolysis.
It is most prevalent in humid, coastal areas, and keeping the shoes in a box, in a dark cupboard, accelerates the process.
The problem is that typically, someone will put away winter boots – in a cupboard, often in the original box – until the following winter, by which time the soles could well be crumbling.
Again, the six-month “implied warranty” of the CPA warranty would be long over by then, so they have no recourse.
To my mind, shoe retailers should warn those buying shoes with PU soles about |the problem, and urge them |to wear their sandals from|time to time in winter, and |get their boots on in summer.
Local manufacturer Froggie recently began issuing |such warnings with their PU products, and Beier Safety Footwear carries a hard-to-miss warning on its boxes,And she turned Bryn into a style rebel as well, dressing her in a white tank top, floral-printed overall shorts and a pair of purple crocs sandals sale. bags and box liners: “It is not recommended to keep these biodegradable PU soles in a dark and unventilated space for long periods.”
Fay-Rose Silverman of Camps Bay bought a pair of Green Cross boots from the company’s factory shop in Cape Town two years ago.
“When I wanted to wear them this winter the leather uppers were still in great condition, but I noticed that the soles had crumbled and cracked.sihongfilter,We have accumulated experience in filtration and could provides innovative solution to your filtration work.
“I took them to a shoe repair shop where I was advised to take them back to Green Cross as the deterioration did not constitute ‘fair wear and tear’.”
She did so, and says she was told by Green Cross staff that the problem was not unusual in PU-soled shoes, and sometimes even occurred while shoes were still on the shelf, in the case of old stock.
“But they were not prepared to compensate me in any way,” Silverman said.
I took up the case with Green Cross’s retail general manager, Chum Edwards, who confirmed that no warnings about PU soles were given to consumers,Order our personalized tote bags printed with your custom logo in time for your promotional event. Save with our Custom Promotional Bag. Free Shipping! because the incidence was “negligible”.
“These complaints are really the exception and we deal with them as they occur.bagfilterchina,following with the development of business extensionand specialization, we booked Meiyuda as Trade Mark to produce kinds of Meiyudaenvironmental filter products.
“We will always honour the product if this should happen.”
That’s not what Silverman was told originally, so it’s good to know.
Meanwhile, a delighted Silverman has exchanged her crumbling-soled boots for “a very nice pair of walking boots”.
Here’s the crux of this issue, for me – the average consumer expects shoes they wear often to show signs of wear on the soles. But they do not expect shoes to fall apart as a result of having been left unworn in a box or cupboard for months.
Which is why they need to be told this.
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“Hi Wendy, (cellphone network) has got there consultant to sighn a contract and the penalising me for it I require your urgent assistance
Regards”
Admittedly, that e-mail, which I received last week, is an extreme example of one that doesn’t give me enough to go on.
But about 90 percent of the e-mails I get don’t provide enough detail or lack basic information such as dates, reference and contact details.
The sad reality is that I get many more e-mails than I can deal with, so I cannot promise to take up every case or even respond to every |e-mail.
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